0 800 30 30 50
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  • заплачу: UAH

    received: UAH

Customer support

You can contact the ASVIO BANK Customer support service on the following questions:

  • to get information about your account status;
  • to block the card in case of its theft or loss;
  • to temporarily change/cancel card authorization limits;
  • to solve a possible problematic situation;
  • to find out the location of the nearest ATM;
  • to obtain other advice from the Bank's specialists.

The telephone numbers are listed on the back of your card

  • 0 800 50 44 50 (24 hours per day, 7 days per week From landline phones all calls over Ukraine are free of charge, from mobile phones - according to the tariffs of mobile operators).
  • 0 800 30 30 50 ( Mon-Fri open from 9:00 to 18:00 )
  • +380 44 394-88-00 ( Mon-Fri open from 9:00 to 18:00 )  
  • In order to use some of the Customer Support Center services (for example, to get information about your account status), You will need to tell the duty operator of the Center your personal information: full name, date of birth, memorable word (the client chooses and notes it in the application for opening a card account), card number, passport number, address of residence.
  • This information is required by the operator to identify the caller.
  • You can also make a direct approach to a bank employee.